Privacy Policy

Privacy Policy – Museumplein Ice Rink

Museumplein Ice Rink considers the careful handling of personal data to be very important. Personal information is processed and secured with care. We handle your data in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains what data we collect, why, how long we keep it, and what rights you have.

1. How do we collect data?

Museumplein Ice Rink may receive information about you in the following ways:

  • Directly from you: For example, when you send an email, use our customer service, or participate in a promotion or contest organized by Museumplein Ice Rink.
  • Via our website: To provide, improve, and register our services, we collect various data through our website, including via cookies.
  • Through third-party websites: Sometimes we work with partners for ticket sales or promotion. These parties may collect your data on behalf of Museumplein Ice Rink. We are not responsible for data they collect for their own purposes.
  • At events: During our events, data may be processed, for example through CCTV for safety or promotional purposes. Visitors are informed about such processing.

2. What data do we collect?

We may process the following types of data:

  • Contact and account information: Name, address, email, phone number, customer number, number of tickets purchased.
  • Payment and billing information: For financial processing and administration.
  • Website data: IP address, device identifiers, traffic and location data, and website behavior. For more information, see our Cookie Policy.
  • Data you make public: For example, comments on our social media channels.
  • Special data: For visitors with specific needs, such as disabilities, we collect relevant information to provide an optimal experience.

3. How and why do we use your data?

  • To fulfill the agreement: To process your order, accept payments, maintain contact, and provide customer service.
  • Legitimate business interests: For marketing purposes, improvement of our products and services, satisfaction surveys, statistics, and preventing misuse or fraud.

4. With whom do we share data?

We only share personal data with third parties when necessary for providing our services, such as ticket partners or service providers. Legal obligations may require us to provide data to competent authorities.

5. Retention period

Personal data is not kept longer than necessary for the purpose for which it was collected, unless legally required otherwise.

6. Security

We take appropriate technical and organizational measures to protect your data against loss, theft, and unauthorized access.

7. Your rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to the processing of your personal data.
  • Transfer your data to another party (data portability).

Requests can be sent to: info@schaatsbaanmuseumplein.nl

8. Changes

We reserve the right to modify this privacy policy. Changes will be announced on our website.

Contact Information:
Museumplein Ice Rink
Egelburg 2
1081 GK Amsterdam
Email: info@schaatsbaanmuseumplein.nl
Phone: +31 (0)20 37 04 633